Application for calculating the service rate and recording shipping dates

The problem solved at shipping in supply -chain, factory by this Android app :

1. Measure, quickly calculate at shipping the performance of the production or supply-chain

   

2. record the departure date at the barcode scan or character recognition (OCR) of the order and enter the promise
3. display and measure with a simple smartphone / PDA under Android or a terminal with integrated barcode scanner
4. Export raw data in csv (Excel)

The principle of the OTD measurement application

Each PDA (smartphone or ruggedized terminal) with our app measures a production line, or packaging line, independently. So a PDA with our application can measure the performance of a shop floor as it exits.

The operator scans the order and fills in the date when the start promise was made to the customer for this order.

If the user wants to go deeper into the OTD calculation formula and realize how difficult it is to have this measurement in real time, or even on a weekly basis, here is the theorie :

Measure and definitions

Customer satisfaction is measured by a "rate of service".

There are 2 LEVELS OF SERVICE (On-Time-Delivery=OTD) :

1. / Rate of orders delivered on time to customer’s request (OTD-R On Time Delivery to Request)
2. / Rate of orders delivered on time to a promised date (OTD-C : On Time Delivery to Commit).

In general, it is the 2nd example that is used : OTD-C, or just "OTD".

Calculation rules

• Weekly tracking indicator
• The confirmation date corresponds to the exact date of departure from the factory.
• 1 order = 1 line in the planning
• The promised ship date must allow for delivery on the date promised to the client
• Calculation :
  • Performance index = ship date [1]-company commitment
  • OTD = (number of orders where the performance index <= 0) / (Total number of orders delivered in the week).

The results of the service rate are displayed :

• in real time on the input screen on the current day
• on another screen of the application by :
  • 7 rolling days from this day
  • by complete week : from Monday to Sunday
  • by complete months.

The data is permanently saved in the application memory of the terminal / PDA / Android smartphone.

The details of the service rate calculation functions

The scan date and time are those of the scan day : it is not possible to modify except delete the line entered on that day (not the next day).
If the order is divided into several shipments, each shipment counts as 1 different order finally, the promise date can be the same.

Multiple scanning functions suitable for terminal/PDA and purchase orders

We have integrated multiple ways to enter the purchase order # :

• by virtual keyboard on screen, by double click (slow)
• by barcode scan : direct by the button of the terminal hardened list, by button that appears on the screen of smartphone with camera (slower).
• by OCR : if the orders have the same format printed in header and well readable, we can practice character recognition depending on the Google services included and the quality of the camera of the device.

The date of customer promise is to be entered or chosen on a calendar on screen (fast).

More indicator to look for OTD improvements

One indicator is calculated from the entries The lead index, expressed in "YT" == day.order, which gives an indication of the lead (or lag) rate of your orders and can give you indications of failure resolution.

Other uses
You can also with this basic version note the service rate of orders from a particular supplier by terminal.

Imports and exports of data

In local mode by USB through the "Download" directory of the Android

• Import  : you want to take the data from another terminal, another solution and have everything on the terminal : an import is available (an export is to be done before and a data grouping under Excel is to be done manually) to replace your data. One order ref per day.
  Data without column titles.
  Dates : dd/mm/yy Time : HH:MN:SS
  File name deleted after import : otd_import.csv
  format : orders_Order ; orders_datesend ; orders_timesend ; orders_datepromise

• Export, purge Export in UTF-8, OTD between 0 and 100 (%), depending on the options chosen it is possible to :
  • export and purge the most distant past until a chosen date, for archiving
  • export all the raw or aggregated daily data (service rate and advance index per day).

Languages of the service rate measurement application

The order scanning and backlog/advance measurement application is available as standard in 2 languages at this time : English and French (switch by one button), its modular design allows to add languages easily like German.

Licence Android app for OTD measurement and its launch price

per SIRET, for 5 independent nominative terminals (1 change per year included), per year, including 1h of online consulting the first year : from 5€ per terminal per month. - launch price of the basic version, updates included - Startup costs in addition according to the acquired terminal : we can provide you terminals with scanner, ergonomically adapted and fast Sales and integration of rugged scaning terminals-

Possible extensions :

Have you noticed that the results screen still has space ? There is still some elsewhere ! (the interface is very uncluttered by design) : we are editor - developer of this professional application and listen to your requests to integrate them either for all or specifically for your case.

Demo version / trial / test : limits

The demo and test version is available on simple request (manual processing) following this form.
Its limitations are compared to the licensed version :

• no export or purges,
• no monthly indicators
• 30 days trial
• How to install our applications

ask to test this app !