Weekly distant consultancy
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Weekly distant consultancy is a useful complement during project development as it enables:
to keep the project running during the initial planning stages
revision of forgotten or uncompleted actions
the return of an external expert’s in-put,
the elaboration of alternatives to initially suggested actions.
In order to do this, it is necessary for us always to have a link with the same person: we call that person the "Pilot".
The Pilot:
- Someone from your organisation who is essential to the production method, not necessarily management, not a shift worker, site based, or based at several sites if applicable.
- The role:
- Manage a project through the phases
- Transmit the training and decisions from one team to another
- Document the actions (e.g: tracking set-up, drafting of procedures)
- Following and carrying out action plans
- Preparing the reports for the Weekly distant consultancy,
- The selection of the right person is essential, and they must be identified at each site from the beginning of the project.
Operating procedure for Weekly distant consultancy
before Friday evenings, imperatively: The Pilot sends (by fax or e-mail) a status report of the action plan and an indication of the results, questions and queries,
Consultant call at an agreed and reserved time on a Monday morning for a telephone meeting: feedback on comments and advice on the action plan and results, response to questions.
During this meeting, if necessary: shadowing your PC, with your control and presence, or on line training on your PC with our tools.
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